Shopping Notes
Order Process
1. Register as a member
There is no annual fee or membership fee for member registration.
2. Search Products
You can search by product name or any keyword.
3. Search by category
You can find the products you need by product category.
4. Order
Please select the quantity and specifications you need. After confirming your order, please enter the required information.
Order completed
When you complete your order, an automated reply email will be sent to your registered email address to notify you of your acceptance of the order.
About Shipping
1.Free shipping for orders over $ 3000 (excluding outlying islands)
2.Orders less than $3000 will be charged for shipping $120
3.Shipping costs for overseas areas are extra, please contact customer service staff first, we will weigh the shipping costs and quote to you
Payment Methods
1. ATM transfer
2. Credit card: Credit card payment, the handling fee must be borne by yourself.
Returns / Exchanges
About Returns
- For unopened and unused items, for return, please contact us by email or phone within one week after the delivery date.
- Please note that opened or used items and products that delivered more than one week cannot be returned.
- After completing the return procedure, the refund will be transferred to your bank account.
- The transfer fee for the refund will be paid by the customer.
About Exchange
- For unopened and unused items, if you need to exchange, please contact us by email or phone within one week after the delivery date.
- Please note that opened or used items and products that delivered more than one week cannot be exchanged.
About Canceling an Order
We accept cancellations before shipment, but cancellations will not be accepted after shipment, so please carefully confirm the content of your order before you send it out.
Contact Us
If you want to return, exchange or cancel your order, please reply from the "Order Confirmation Email" we sent, fill in the "Order Number" and " Reason", and contact the following people.
Telephone Number：
Email Address：
Mailing Address：
About Warranty
Except for ordering on Karina's official website (this website), the products you purchase on other auction websites and channels will not provide warranty.